If you are unable to attend a program that you have registered for, you must contact the office in writing as soon as possible. 

Cancellation/Transfer

• All cancellation requests must be submitted in writing, signed and dated

• Should you need to cancel your program you must do this in writing a minimum of 21 days prior to the first scheduled exam write and you will be refunded your tuition,  less cost of materials and a $150.00 administration fee.  All programs begin with the prestudy component.  Canceling less than 3 weeks (15 business days) prior to first class day or exam write on any EMR program will result in forfeiture of all program fees. 

• All course materials are non-refundable and will be deducted from the refund

• No Shows or failure to attend classes or exam sittings constitutes an failure of the program, termination and forfeit of fees

• Late 30 or more minutes - you will not be allowed into the class and will be required to see students services to do a makeup day - fee for a makeup day is $450.00, will be scheduled by the Registrars Office and will not be negotiable.

EMT cancellations should be reviewed in Student Contract

Program Transfer

• All transfer requests must be submitted in writing, signed and dated

• Transfers will be handled on an individual basis

• Once registration closes on any Advanced program the fee to transfer is $450.00 EMR Program.   $2500.00 EMT Program.

• Transferring your program prior to close of registration there will be an administration fee of  $150.00.

• You will be given a Program Transfer Certificate that will be valid and held open for 6 months at which point it will expire

• You may transfer into an available program within your Program Transfer Certificate time, provided the alternate is not full.

• You must produce your Program Transfer Certificate when registering for your program

• You must register into the program prior to the close of registration

• Should your  Program Transfer Certificate expire your will be required to pay full course fees to re-register

Course Postponement

Flatline Response reserves the right to cancel, postpone, combine, limit or cap enrollment; to alter course content, instructors, dates and times of any program.  We do not take the postponement of a course lightly.  Unforeseen circumstances may, on occasion, create the need to postpone a program and we do apologize for any inconvenience and we will do everything in our power to attempt to avoid the postponement.

We will make every attempt to notify you by telephone, mail and/or email.  It is your responsibility however, to ensure that we have your correct information.

You will be notified of this change and will automatically be moved with the program.  Should this postponement not meet with your schedule, please contact the college in writing to request a Program Transfer Certificate in order to re-register into a program that better fits your schedule.