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Flatline Registration Department
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Safety Program
Registration Policies
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Online
& Computer Based |
Registration Terms & Conditions
Please read the following Terms of
Conditions before registering for training. |
Online & Computer Based Programs are
non-refundable.
Students will receive course confirmation and
email with login and password information. Review
program requirements for program expiration.
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Program
Payment
All
fees must be paid in advance Cash, Visa, MasterCard and Interac are acceptable
methods of payment - personal cheques will not be accepted. Program
registration that do not provide payment information will not be processed and
you will not receive a confirmation nor a guarantee of a seat in the class.
Customers that are invoiced will not be provided certificates until invoice is
paid in full
Group
Registration
All group registrations require a minimum
number of students: H2S Alive & First Aid Programs - Minimum of 14
students, CPR - Minimum of 8 Students, General Safety Programs - WHMIS, TDG,
Ground Disturbance, Incident Investigation, Confined Space - Minimum 10
students. Billing will be a minimum number. Cancelation fees 50% of course
fees if cancelled with less than 7 days notice. Transfer fees
$200.00 if less than 7 days notice.
Transfer
Policy - (Excluding Pre-Hospital & Instructor Programs)
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All transfer requests must be submitted to
the Registration office during business hours and in writing
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Transfers will be in effect from the date the
notice is received at the offices of Flatline Response Inc
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Requests
received after close of business ( 4:30 PM) will be considered received on
the following business day
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Transfers received 5 or more business days
from start of course will be transferred at no cost to student
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Transfers received 4 or less days before the
start of course will require a $35.00 + gst transfer fee and must be paid at
time of transfer
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We
require three days to process a transfer request.
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Transfer fees
must be paid at the time the transfer is requested. All transfer requests
must be in writing and sent to the registration department 403-571-7659
or by email
Withdrawal/Refund/Cancellation
Policy - (This policy does not cover
Prehospital programs, including EMR, EMT-A, NAPD, PHTLS or Instructor Programs.)
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Withdrawals must be submitted to the Registration office during business
hours and in writing
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Withdrawals will be in effect from the date the notice is received at the
offices of Flatline Response Inc.
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Requests
received after close of business (4:30 pm) will be considered received on
the following business day
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Withdrawals received prior 6 or more days before
the start of class will received a full refund
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Withdrawals received 5 or less days before the
start of a class will receive a refund less a $35.00 + GST processing fee.
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Group/corporate withdrawal/refund/cancellation
fees are per student.
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Refunds are processed by cheque and mailed to
the individual, or if payment made by credit card, refunds will be credited
back to the credit card.
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Programs with pre-issued study materials will
have the fees for all materials deducted and then the refund processed.
Failure to
Attend
By signing the registration form
or submission of the online registration, client acknowledges cancellation
fees and term and
conditions and accepts responsibility to pay
same.
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Program Certificates will only be issued upon receipt of payment.
Proceed to On-Line Registration
Download Registration Form
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