|
Flatline Registration Department
Safety Program
Registration Policies
Please read the following Terms of
Conditions before registering for training.
Program
Payment
All
fees must be paid in advance Cash, Visa, MasterCard and Interac are acceptable
methods of payment - personal cheques will not be accepted. Program
registration that do not provide payment information will not be processed and
you will not receive a confirmation nor a guarantee of a seat in the class.
Customers that are invoiced will not be provided certificates until invoice is
paid in full
Transfer
Policy - (Excluding Pre-Hospital & Instructor Programs)
-
All transfer requests must be submitted to
the Registration office during business hours and in writing
-
Transfers will be in effect from the date the
notice is received at the offices of Flatline Response Inc
-
Requests
received after close of business ( 4:30 PM) will be considered received on
the following business day
-
Transfers received 4 or more business days
from start of course will be transferred at no cost to student
-
Transfers received 3 or less days before the
start of course will require a $35.00 + gst transfer fee and must be paid at
time of transfer
-
We
require three days to process a transfer request.
-
Transfer fees
must be paid at the time the transfer is requested. All transfer requests
must be in writing and sent to the registration department 403-571-7659
or by email
Withdrawal/Refund/Cancellation
Policy - (This policy does not cover
Prehospital programs, including EMR, EMT-A, NAPD, PHTLS or Instructor Programs.)
-
Withdrawals must be submitted to the Registration office during business
hours and in writing
-
Withdrawals will be in effect from the date the notice is received at the
offices of Flatline Response Inc.
-
Requests
received after close of business (4:30 pm) will be considered received on
the following business day
-
Withdrawals received prior 6 or more days before
the start of class will received a full refund
-
Withdrawals received 5 or less days before the
start of a class will receive a refund less a $35.00 + GST processing fee.
-
Group/corporate withdrawal/refund/cancellation
fees are per student.
-
Refunds are processed by cheque and mailed to
the individual, or if payment made by credit card, refunds will be credited
back to the credit card.
-
Programs with pre-issued study materials will
have the fees for all materials deducted and then the refund processed.
-
Failure to attend class, will result in forfeiture
of all registration fees and
training. By signing the registration form, client acknowledges cancellation
fees and accepts responsibility to pay
same.
***
Program Certificates will only be issued upon receipt of payment.
| 
"A Practical Approach"